Welcome to Bhakti Sewa Charitable Trust. By accessing our website, donating, or utilizing our services, you agree to be bound by the following Terms and Conditions (“Terms”). Please read them carefully before engaging with our platform or services.
1. Definitions and Identity
- “Trust,” “We,” “Us,” or “Our” refers to Bhakti Sewa Charitable Trust, a registered charitable organization based at Jatipura Village, Uttar Pradesh – 281503, India.
- “User,” “Donor,” “You,” or “Your” refers to any individual, group, or legal entity accessing our website, communicating with us, or contributing to our charitable programs.
2. Scope of Services & Operational Mandate Bhakti Sewa Charitable Trust is organized primarily for animal welfare, cow protection (Gau Sewa), and related community services. Our primary activities include, but are not limited to:
- Emergency Rescue Services: Mobilizing resources to assist injured, stranded, or distressed animals.
- Veterinary Treatment & Healthcare: Administering medical care, surgeries, and routine treatments under trained or professional supervision.
- Nutritional & Hydration Support: Procuring and distributing daily nutritious fodder, specialized feed, and clean drinking water to sheltered animals.
- Rehabilitation Care: Providing dedicated long-term physical care and rehabilitation spaces for disabled, elderly, or recovering cows.
- Infrastructure & Gaushala Expansion: Developing, acquiring, and maintaining land, shelters, and facilities required to sustain animal welfare initiatives.
3. Donations, Contributions, and Fund Allocation
- Voluntary Contributions: All monetary donations, sponsorships, and material contributions made to the Trust are completely voluntary.
- Donor Information: Donors must ensure that all personal, tax (e.g., PAN), and financial information provided during transactions is accurate and complete.
- Fund Deployment: While donors may indicate a preference for a specific cause (e.g., fodder supply or emergency rescue), the Trust reserves full operational discretion to reallocate funds to other urgent animal welfare needs where necessary.
4. Cancellation and Refund Policy
- General Non-Refundability: Due to the nature of charitable operations and the immediate commitment of funds toward fodder procurement, emergency rescue costs, and medical supplies, all donations are strictly non-refundable.
- Transaction Discrepancies: In the case of genuine technical errors (e.g., double-charging or unauthorized card usage), donors must notify us at shreyasbhaijatipura@gmail.com within seven (7) days of the transaction date. Refund claims will be reviewed on a case-by-case basis upon submission of valid transaction receipts.
5. Service Limitations and Disclaimers
- Emergency Response: Emergency rescue and medical services are subject to localized resource availability, shelter capacity, and operational constraints. The Trust does not guarantee immediate response times for every rescue alert.
- Veterinary Outcomes: While we prioritize high standards of care, veterinary treatments and rehabilitation efforts carry inherent biological risks. The Trust does not warrant or guarantee specific medical outcomes for critically ill or injured animals.
6. Intellectual Property Rights All original content on our physical and digital assets—including logos, text, imagery, rescue documentation, and media—is the exclusive intellectual property of Bhakti Sewa Charitable Trust. Unauthorized reproduction, distribution, or commercial exploitation of this material without prior written consent is strictly prohibited.
7. Limitation of Liability To the fullest extent permitted by law, Bhakti Sewa Charitable Trust, its trustees, employees, and volunteers shall not be held liable for any direct, indirect, incidental, or consequential damages arising from:
- The use of or inability to use our digital platforms or services.
- Unanticipated delays in emergency response.
- Inaccuracies or omissions in general information published on our platforms.
8. Governing Law and Legal Jurisdiction These Terms shall be governed by and construed in accordance with the laws of the Republic of India. Any legal dispute, claim, or proceeding arising out of or in connection with these Terms or the services of the Trust shall be subject to the exclusive jurisdiction of the competent courts in Mathura, Uttar Pradesh, India.
9. Contact Information
If you have questions, feedback, or legal inquiries concerning these Terms and Conditions, please contact us at:
- Legal/Entity Name: Bhakti Sewa Charitable Trust
- Registered Address: Jatipura Village, Uttar Pradesh – 281503, India
- Phone: +91 9557323191
- Email: shreyasbhaijatipura@gmail.com