Bhakti Sewa Charitable Trust (“Trust,” “We,” “Us,” or “Our”) is committed to protecting the privacy and confidentiality of the personal information shared with us by our donors, volunteers, beneficiaries, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data.
1. Information We Collect We collect personal information that you voluntarily provide to us when you make a donation, request emergency rescue services, register as a volunteer, or contact us.
- Personal Identification Data: Name, email address, phone number, and postal address.
- Tax Identification Data: Permanent Account Number (PAN) details for donor tax compliance and issuing 80G tax receipts under Indian tax regulations.
- Payment Data: Payment method details, transaction IDs, and bank transfer information. Note: We do not store complete credit/debit card numbers or UPI PINs; transactions are processed securely through payment gateways.
- Rescue & Operational Data: Location details, photos, or descriptions provided when reporting an injured or distressed animal for emergency rescue.
2. How We Use Your Information We process your personal information strictly for charitable, administrative, and operational purposes, including:
- Processing donations and issuing official receipts or tax exemption certificates.
- Coordinating emergency animal rescues, veterinary care, and shelter operations.
- Communicating updates regarding our rescue drives, fodder distribution, and Gaushala expansion projects.
- Responding to inquiries, feedback, or support requests submitted via email or phone.
- Maintaining accurate legal, tax, and accounting records as mandated by applicable Indian laws.
3. Information Sharing and Disclosure We respect your privacy and do not sell, trade, or rent your personal information to third parties. We may disclose your data only under the following circumstances:
- Service Providers: With trusted third-party vendors (such as secure payment gateway processors or SMS/email dispatch platforms) who assist us in operating our services under strict confidentiality agreements.
- Legal and Regulatory Compliance: When required by law, court order, or government authority (such as submitting financial/tax compliance reports to Indian tax authorities).
- Protection of Rights: To enforce our policies or protect the safety, rights, and property of the Trust, our animals, or the public.
4. Data Security We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no transmission over the internet or electronic storage system can be guaranteed 100% secure.
5. Retention of Data We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal and tax accounting obligations, or resolve potential disputes.
6. Media and Privacy Rights regarding Rescue Operations Photos or videos of animal rescue operations submitted by users or captured by our volunteers may be published on our digital platforms to raise awareness and display transparency. We ensure that personal identifiable markers of individuals are kept confidential unless explicit consent is provided.
7. Third-Party Links Our website or communications may contain links to external websites. We are not responsible for the privacy practices or content of third-party platforms. We encourage you to review their respective privacy policies upon visiting.
8. Contact Information
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us at:
- Entity Name: Bhakti Sewa Charitable Trust
- Address: Jatipura Village, Uttar Pradesh – 281503, India
- Phone: +91 9557323191
- Email: shreyasbhaijatipura@gmail.com